Privacy Policy

This page explains the Privacy Policy of the Idaho Office of Attorney General. Please be aware that any inquiry or correspondence you send to the Idaho Office of Attorney General may become a public record and may be subject to disclosure to anyone who asks for it under the Idaho Public Records Law.

Personal Information

Except for what you submit to us, we do not collect any personally identifiable information. The information you provide may be used by the Idaho Office of Attorney General to respond to your inquiry.

Consumer Protection Complaints

The Consumer Protection Division of the Office of Attorney General may use the information you provide to investigate a consumer complaint. We may consider investigating complaints involving an ongoing pattern or practice of illegal activity. We rely in great part upon consumers who are willing to provide us with information about fraudulent and deceptive activities in tracking illegal business practices. Information provided by consumers is indispensable to our efforts. Unless you specifically request otherwise, we will attempt to mediate your dispute by forwarding your complaint to the business or person involved and request a response. Your complaint is a public document and may be inspected by members of the public and media if a request is made under Idaho’s Public Records Law. (Note: The Office of Attorney General is generally not authorized to investigate criminal complaints unless asked to investigate by a county prosecuting attorney or local law enforcement agencies. If you need to report a criminal violation of Idaho law, please contact your local police or sheriff’s department.)

We do not collect any personally identifiable information, except as needed to respond to your requests or to file a complaint.

If you choose to provide us with personal information — like filling out a Contact Us form, with an email address and ZIP code, and submitting it to us through the website — we use that information to respond to your message and to help get you the information you requested. Similarly, if you order a publication from us, we will collect your name, and mailing address to fulfill your order.

We only share the information you give us with another government agency if your question relates to that agency, or as otherwise required by law. Our office does not collect information for commercial marketing.

Linking

The Idaho Attorney General’s website links to websites created and maintained by other public and/or private organizations. Such links are provided as a convenience and the Attorney General’s Office does not make any representations or warranties concerning the privacy protections or security of the web sites of such agencies. If you click a link to an outside website, you will leave the Office of the Attorney General site and are subject to the privacy and security policies of the owners/sponsors of the outside website.

Social Media

The Idaho Attorney General’s website manages a presence on social media sites such as Twitter to share government information and engage with the public. We do not collect any personally identifiable information through those sites, and we do not use personal information made available by the third-party sites.

Cookies

This website uses features provided by Access Idaho/Idaho.gov, the State’s contracted internet portal. Please be aware that Access Idaho/Idaho.gov places a “cookie” on your web browser to associate it with some of the information you provide. For instance, Access Idaho uses cookies for certain types of online transactions. Cookies are small text files that a web server may ask your web browser to store and to send back to the web server when needed. Cookies may be used to store a transaction identifier or other information a user may provide.

Choices About Cookies

The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies or how to disable cookies altogether. However, cookies allow you to take full advantage of many of Idaho’s eGovernment services, and Access Idaho recommends that you set your web browser to accept cookies. You can refuse the cookies or delete the cookie file from your computer by using any of the widely available methods. Access Idaho does not use cookies to track your visit to its website. The full Access Idaho privacy policy is available here.

Changes

Any changes in the Office of the Attorney General’s Privacy Policy will be posted at least 30 days prior to the change taking effect. Any information collected under this current policy will remain bound by the terms of this Privacy Policy. All new information collected, if any, would be subject to the revised privacy policy.

Contact

If you have questions about this policy or feel that we have acted in violation of this policy, please contact us.

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