Credit and Debt

Decisions about credit and loans involve lots of factors, including how much money you need, what terms you’re offered, and who is behind the offer. If you are wondering whether a credit offer or a loan is on the up and up, trying to manage your debt or needing to know your credit history, the information on this page can help.

Credit, Loans and Credit Reports. Information from the Federal Trade Commission about obtaining credit, recognizing credit and debit card scams, disputing credit card charges, protecting yourself from credit card fraud, advance-fee, payday and car title loans, student loans and free credit reports.

Licensing. The Idaho Department of Finance licenses state banks, loan brokers and payday or title lenders. You may check a company’s licensing status on the Department of Finance’s website here.

Dealing with Debt. Information from the Federal Trade Commission about debt collection, debt management, debt relief, the Fair Debt Collection Practices Act, time-barred debts, bankruptcy and credit repair scams.

Licensing. The Idaho Department of Finance licenses debt collectors, credit counselors and loan modification companies. You may check a company’s licensing status on the Department of Finance’s website here.

Have a Complaint?

The Attorney General enforces the Idaho Consumer Protection Act, which prohibits a seller from engaging in unfair or deceptive acts or practices in trade and commerce. Credit- or debt-related activities that may violate the ICPA or other consumer protection laws the Attorney General enforces include:

  • Advertising a loan without clearly and conspicuously disclosing its material terms and conditions
  • Charging an upfront fee for a loan modification
  • Collecting a debt that a consumer does not owe
  • Charging a consumer’s credit card for unordered goods or services
  • Making an unsolicited sales call to a consumer whose number is registered on the National Do Not Call Registry
  • Making an unsolicited sales call to a consumer when the caller is not registered to telephone solicit in Idaho

If you have lost money because of an activity similar to those mentioned above, you should file a complaint with the Attorney General’s Consumer Protection Division. When appropriate, the office will attempt to resolve your dispute through its informal dispute resolution process.