General Consumer Topics

Automobiles

Automobile Repair
Basic tips to remember when having your car or other vehicle serviced.

Guidelines for Motor Vehicle Advertising in Idaho
These Guidelines are intended to assist motor vehicle dealers in properly and truthfully advertising automobiles for sale.

Buying a New Car
Things to think about before you purchase a new car.

Buying a Used Car
General information on what to consider before you purchase a used car.

Idaho's Lemon Law
Information on Idaho's Motor Vehicle Warranties statute commonly known as a "lemon law."

Businesses

Phony Invoices - Learn how to identify a phony invoice, and what to do it you receive one.

Charities

Charitable Giving  - Information on how to make safe donations to legitimate charities.

Service on an Idaho Nonprofit Board of Directors - Information for members of a nonprofit Corporation's board of directors.

Credit & Loans

Choosing Your First Credit Card - Helpful information for young adults considering their first credit card.

Credit and Debt - Information about credit offers, credit card fraud, credit reports, debt collection and more.

Credit Counseling Agencies - Find out what you can do if you are having problems with credit counseling agencies and debt negotiators.

Credit Report Freeze FAQ's - Information on how to freeze your credit report to help prevent identity theft.

Home Loans and Foreclosures – Information about shopping for a home loan and avoiding foreclosure.

Identity Theft Manual - Important information on how to prevent identity theft and what to do if you become a victim of identity theft.

Young Adult Handbook - This manual provides information on scholarships, buying a car, choosing your first credit card, signing your first rental agreement, and many other topics intended for young adults and students.

Employment

Employment Agencies - Job hunting strategies.

Estate Planning

Living Trusts - Learn about the purpose, elements, and advantages of a living trust.

Fraud

Idaho Fraud Awareness Coalition - The mission of the Coalition is to teach consumers about the cost of fraud to individuals and families, the consequences and impact of fraud, and how to recognize and report fraud.

Protect Yourself from Consumer Fraud - General rules concerning what to consider before making a major purchase.

Home Improvement

Remodeling Your Home - General information on repairing or remodeling your home.

Choosing a Contractor - Tips on how to select a general contractor.

Residential Construction - A complete  guide to choosing a builder or contractor for your home.

Housing

Home Loans and Foreclosures – Information about shopping for a home loan and avoiding foreclosure.

Tenants, Landlords and Rentals - Information about Idaho’s landlord-tenant laws.

Move-In/Move-out Checklist - A printable check-list of items that should be inspected by renters and their Landlords when moving in and moving out.

Young Adult Handbook - This manual provides information on scholarships, buying a car, choosing your first credit card, signing your first rental agreement, and many other topics intended for young adults and students.

Identity Theft

Identity Theft Manual - Important information on how to prevent identity theft and what to do if you become a victim of identity theft.

The following information is provided to assist you if you become a victim of identity theft:

AnnualCreditReport.com - This website provides a free annual credit report from each of the nationwide consumer credit reporting companies. You can order the report online, by phone, or through the mail. If your report contains fraudulent or incorrect information, you should report it to the credit reporting agency immediately.

Blocking Letter - An example of a letter you can mail to a consumer credit reporting agency to dispute fraudulent information in your credit file.

Dispute Letter - An example of a letter you can mail to a creditor to dispute fraudulent charges to or debits from your financial accounts.

Opt-Out - The letters below can be completed, printed and mailed to each of the consumer reporting agencies to opt out of pre-screened credit and insurance offers.

Experian | TransUnion | Equifax, Inc. | Innovis

The Federal Trade Commission also offers many tools for victims of identity theft. Visit their website to learn more about the ID Theft Complaint form, the ID Theft Affidavit, and other information that is designed to help you resolve identity theft issues.

Internet

Internet Safety Manual - Provides information on Internet safety for children, e-mail scams, spam, on-line shopping dangers, personal privacy, viruses, and much more.

ProtecTeens - Video and resource kit for parents and teachers to educate them on how to keep kids safe online.

Privacy

Financial Privacy - Learn more about The Gramm-Leach-Bililey Act and the Fair Credit Reporting Act.

Medical Privacy - Learn how federal rules help to protect the privacy of consumers' health information.

Pyramid Schemes

Pyramids, Gift Schemes & Network Marketing  - Information on illegal pyramid schemes.

Retail Purchases

Contracts - General information on written and oral contacts.

Protect Yourself from Consumer Fraud - General rules concerning what to consider before making a major purchase.

Hearing Aids - Information about shopping for, purchasing and repairing a hearing aid.

Idaho's Lemon Law - Motor vehicle warranty information.

Negative Option Plans - Information on book, DVD and CD merchandise clubs.

Purchasing Medicines Online - Information about purchasing prescription drugs online or by mail order.

Recalls - Information on consumer recalls.

Travel Scams - Precautions to take to avoid vacation scams.

Unordered Merchandise - Information on receiving merchandise that you did not order.

Young Adult Handbook - This manual provides information on scholarships, buying a car, choosing your first credit card, signing your first rental agreement, and many other topics intended for young adults and students.

Scholarships

Searching for Scholarships - Learn about the free services available to assist you in your search for a scholarship.

Sweepstakes and Free Prizes

Mail Sweepstakes - Tips to avoid becoming a victim of a prize promotion or mail sweepstakes scam.

Free Prizes - Information on "prize" promotions in Idaho.

Telephone and Mailbox Solicitations

Avoid Telephone Solicitors - Information about the National Do Not Call Registry and how to file a complaint regarding unwanted telemarketing calls..

Mailbox Solicitations - Information on how to remove your name from national mailing lists.

Telephone Solicitation Manual - A guide for consumers receiving telephone solicitations.

Travel

Travel Scams - Precautions to take to avoid vacation scams.